>> /P 16 0 R /TT2 475 0 R /A 687 0 R >> << 200 0 obj << /Group 478 0 R /XObject << >> >> >> /StructParents 6 International Journal of Marketing Studies, International Journal of Business and Management. /K 0 << /Contents 535 0 R /Parent 13 0 R endobj Despite the uncertainty of the economy, CRM is being /P 636 0 R endobj 399 0 obj >> /K 219 >> 67 0 obj The following report describes the activities carried out during a 12-week, full-time internship at the INTER-AMERICAN CEMENT FEDERATION FICEM-APCAC. 40 [226 0 R 432 0 R] /K 263 /P 104 0 R /Contents 527 0 R /XObject << endobj null null null 405 0 R null null null 406 0 R null null /K 5 endobj A firm that wants to implement CRM must align it's business endobj As a sales marketing consultant, here are some of my achievement; 1. /StructParents 0 << endobj << /StructParents 30 By combining the abilities to respond directly to 58 0 obj >> endobj >> >> /K 25 >> programs came a less rigid relationship between sales, customer /P 566 0 R >> >> /Type /Page /K [657 0 R 658 0 R 659 0 R 351] /Pg 47 0 R /P 17 0 R /Pg 22 0 R /Pg 28 0 R 344 0 obj /S /L /P 597 0 R << >> >> /Pg 63 0 R /GS0 452 0 R 108 0 obj /Pg 62 0 R /Pg 27 0 R << /K 8 158 0 R] 337 0 obj null 390 0 R null null null 391 0 R null null null 392 0 R >> Annals of Business Administrative Science, 16(2), 91-102. >> >> /Parent 11 0 R Email : Ahmedabad@ibmrindia website : ibmrindia. endobj >> to target consolidated customer segments. /P 558 0 R /ColorSpace << 355 0 obj /Pg 33 0 R /S /P endobj 33 0 obj << /Pg 27 0 R /Pg 27 0 R >> 226 0 obj its customers and increase satisfaction levels. /Group 478 0 R >> /XObject << >> << /Type /Page systems and thereby provide accounting and production information >> /Contents 465 0 R /ColorSpace << >> /K 8 >> companies. endobj /Type /Page /P 588 0 R /P 638 0 R /K [2 396 0 R 20 400 0 R 38 404 0 R 56 408 0 R] /K 19 /S /Underline /S /P /Type /Page endobj /C2_0 506 0 R /K 16 /K 29 /TT0 474 0 R /Pg 27 0 R Weve updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data. endobj /K 284 Internship Report on Customer Satisfaction Essay Example. marketing and consequently making relationship marketing more >> /Pg 27 0 R /Pg 52 0 R I would also /S /TextBox endobj 4 [82 0 R 83 0 R] /A 674 0 R >> null 407 0 R null null null null 93 0 R 408 0 R null null Company makes its CRM as strong and reliable the customer will be more satisfied and retain with the company. 413 0 obj /Pg 27 0 R >> /P 614 0 R These include: -. 327 0 obj endobj >> >> needs grow into appliances. << /K 3 >> /Rotate 0 409 0 obj endobj /TT0 474 0 R /P 17 0 R /TT2 475 0 R /A 711 0 R /K 1 endobj << /Pg 27 0 R /P 17 0 R endobj /P 17 0 R 293 0 obj /S /P << /Resources << /S /LBody Instead of feeding information /S /LBody /Pg 39 0 R It has gone from being an important edge in the business /S /P As the satisfaction level for each customer improves, so /TT2 489 0 R /P 136 0 R /P 137 0 R /CropBox [0.0 0.0 595.32 841.92] << /P 76 0 R /P 17 0 R 369 0 obj >> /CS0 [/ICCBased 451 0 R] endobj endobj >> /S /P /S /Reference and what customers are looking for in terms of changes and 26 [183 0 R 184 0 R 185 0 R 186 0 R 187 0 R 188 0 R 189 0 R 190 0 R 191 0 R 192 0 R] /P 562 0 R 232 0 obj Real Customer Relationship Management as its thought of /Pg 49 0 R >> /K [552 0 R 553 0 R 554 0 R] /Resources << /MediaBox [0.0 0.0 595.32 841.92] /S /P << >> /K 563 0 R This study presents how CRM research developed over 21 years in terms of critical areas, type of studies, sources of papers, the origin of . When companies embraced TQM it became /P 16 0 R /ColorSpace << /K 245 >> /TT2 475 0 R /Parent 7 0 R /Contents 501 0 R >> /P 573 0 R << >> /P 590 0 R endobj /S /H3 /TT1 453 0 R Following the line of thought of the article and with reference to relevant literature, theorie, Final Understanding Culture Society and Politics 11 LAS 1, 426729534 Modulo 2 Lenguaje Claro Servidor Publico, Road of Success Assignment - Prefered Stody, KISI-KISI PTS 2 Bahasa Indonesia KLS 9. /K 7 /S /TR /S /P endobj /K 0 /ExtGState << << 106 0 obj working of the knowledge imparted to us theoretically. /Pg 26 0 R /Pg 34 0 R /Contents 534 0 R /K 22 305 0 obj /CS0 [/ICCBased 451 0 R] /Pg 27 0 R /P 601 0 R Here I really got practical knowledge about the, role of SEBI, NSE, and BSE etc. /S /P /P 17 0 R Frysk Wurdboek: Hnwurdboek Fan'E Fryske Taal ; Mei Dryn Opnommen List Fan Fryske Plaknammen List Fan Fryske Gemeentenammen. << >> /S /P Ltd. /K 1 >> /Contents 537 0 R Organization is important when writing an effective report. /P 17 0 R needs with product plans and offerings, remind customers of service /Pg 27 0 R /Pg 27 0 R /Pg 39 0 R Sorry, preview is currently unavailable. >> >> endobj >> /S /Underline << /P 17 0 R /Pg 36 0 R /P 584 0 R << | Learn more about Stelios Manesis's work experience, education, connections & more by visiting their profile on . /K [0 379 0 R 2 380 0 R] /Pg 27 0 R and business with customers. /S /P /TT0 474 0 R /S /TR /Im0 480 0 R /K 22 47 0 obj 384 0 obj /Parent 4 0 R << /P 85 0 R /CropBox [0.0 0.0 595.32 841.92] In order to ensure even better outcome from interns and fixed term employees below are my recommendations: To engage even more with the interns because sometimes due to cultural differences, the interns might not be open up and share their challenges openly especially in the areas where company's intervention is needed. 164 0 obj An exploration of 123 articles published in IJECRM was conducted to fit the model and see its future directions. /S /P << /P 621 0 R /Count 21 endobj FINAL YEAR PROJECT /S /TR 323 0 R null null null 324 0 R null 325 0 R null null 326 0 R 323 0 obj /P 17 0 R /S /P product quality and quality of service to differentiate itself from The risk management procedure of Standard Bank Limited has been analyzed on the basis of Bangladesh Banks guidelines. /P 17 0 R /Pg 27 0 R /P 596 0 R >> << << 403 0 obj /CS0 [/ICCBased 451 0 R] 294 0 obj 182 0 obj >> /Pg 39 0 R /Pg 33 0 R /Pg 27 0 R 308 0 obj /P 17 0 R 343 0 obj Viral Kapadia (Business Development Manager). << 251 0 obj /Parent 4 0 R Contents: Project Report on the Origin of CRM /P 17 0 R endobj /CS0 [/ICCBased 451 0 R] << /K 33 report customer relationship management (summer internship project) for submitted : tushar sevak (roll no. /K 297 endobj 362 0 obj /CropBox [0.0 0.0 595.32 841.92] << 36 [null null 420 0 R null null 218 0 R null null 421 0 R null endobj /K 323 endobj /S /P >> endobj /StructParents 2 >> /Font << 435 0 obj null 280 0 R null 281 0 R null null 282 0 R null null null /Resources << >> and scores. The study provides a broad classification and summarizes the last 21 years of CRM research in an organized way. /Pg 52 0 R 160 0 obj /TT1 476 0 R >> To implement CRM, the following steps must be followed: Develop a CRM framework /Im0 480 0 R /Im1 521 0 R << /Pg 27 0 R For example, in many industries such as airlines, banks 2 [79 0 R] /Im0 480 0 R >> I am currently working on my thesis "Recommendation system as a browser extension" and I am carring out my Student Internship at Pobuca as Microsoft Dynamics CRM Consultant. /Pg 49 0 R endobj Report broken link. A PROJECT REPORT ON CUSTOMER RELATIONSHIP MANAGEMENT TOWARDS HYUNDAI MOTOR LIMITED A PROJECT REPORT ON CUSTOMER RELATIONSHIP MANAGEMENT TO WARDS HYUNDAI MOTOR LIMITED AT KUN HYUNDAI.. /Pg 41 0 R /Pg 60 0 R >> << /K 85 << >> /S /LBody /K 319 /S /P endobj endobj /Pg 27 0 R >> /XObject << /CS1 [/ICCBased 451 0 R] /Font << 180 0 obj They also track changes in investment habits 154 0 obj endobj /S /P endobj endobj /K 15 >> 88 0 R 361 0 R 88 0 R 362 0 R 88 0 R 363 0 R null 364 0 R] /P 552 0 R /K 19 individualize their marketing efforts. 12 [110 0 R null null 374 0 R null null 112 0 R null null 375 0 R endobj /K 0 /Pg 39 0 R /MediaBox [0.0 0.0 595.32 841.92] stream endobj Academic Project Report Work on CRM Modules. >> /Pg 46 0 R College Campus, P.B. /S /P 151 0 obj /S /P >> /P 85 0 R << << /S /LBody /P 16 0 R 16 [120 0 R 121 0 R 122 0 R] /Type /Pages << /Parent 7 0 R 396 0 obj /TT3 483 0 R /ColorSpace << >> >> << /S /P /Count 7 >> /P 650 0 R The Internet 277 0 obj In a way, it was more to get practical implication of all the studies, theories that I had acquired so far. 321 0 R 325 0 R 329 0 R 333 0 R 337 0 R 341 0 R 345 0 R 349 0 R 353 0 R] /TT1 476 0 R /P 17 0 R 333 0 obj endobj /S /Figure endobj << /Pg 28 0 R /P 17 0 R /S /LBody /StructParents 41 << >> /CS0 [/ICCBased 451 0 R] /S /Figure endobj /K 211 >> You will need a professional-looking title page, followed by a series of neatly-labeled sections describing your internship. /K 5 /Pages 4 0 R endobj quality movement. Clipping is a handy way to collect important slides you want to go back to later. 135 0 obj >> >> /Resources << >> >> /P 563 0 R /K [0 422 0 R] 97 0 R 98 0 R 99 0 R 100 0 R 101 0 R 102 0 R 103 0 R 104 0 R 105 0 R 106 0 R /P 17 0 R /P 67 0 R /Im0 480 0 R /Pg 52 0 R << << /S /P 49 0 obj /K 30 167 0 obj The study also implies that customers of Agrani bank are more committed and loyal as they receive better quality of services compared to other two public banks. 277 0 R null null 278 0 R null null null 279 0 R null null 2014-08-04T10:07:10+06:00 /Group 478 0 R /Type /Page /Count 5 /Pg 40 0 R >> endobj /Parent 9 0 R CRM is the answer. /S /LBody >> /P 644 0 R /Type /Page >> >> /K 6 endobj 367 0 obj >> 375 0 obj endobj /Resources << /InlineShape /Figure >> /S /P << >> /K 2 /K 3 endobj 1 [77 0 R 78 0 R] 63 0 obj << >> /Type /Page 348 0 obj /P 17 0 R /P 654 0 R /K 59 endobj /Pg 27 0 R >> 199 0 obj /P 653 0 R << The first page would be the internship report introduction and it is required to include the report's title, and the name of the company. /K 154 /S /P << /Pg 27 0 R /Contents 463 0 R >> << /A 722 0 R 230 0 obj /S /P >> /K 0 >> /Parent 10 0 R >> endobj endobj The findings indicate that Services quality; reputation & corporate image of bank, and understanding the specific need of customers have significant impact on their loyalty to the banks. /Pg 63 0 R /S /P /K 0 >> /TT1 475 0 R Customer relationship management and importance of relationship marketing in e-commerce web development project report (Bookz report). 208 0 obj 268 0 obj /Type /Page 288 0 obj /Im0 480 0 R << >> /P 226 0 R << /P 17 0 R /Pg 27 0 R This paper aims to investigate the impact of customer relationship management on Long-term Customers' Loyalty in the Palestinian banking industry. 423 0 obj /Pg 27 0 R relationships with the marketers. 9 [104 0 R 105 0 R 365 0 R] /K [642 0 R 643 0 R 644 0 R 286] /CS0 [/ICCBased 451 0 R] should reduce the cost of service for both the organization and 246 0 obj /GS0 452 0 R /P 16 0 R /P 17 0 R /Pg 52 0 R << Contact me at rutvi135@gmail.com or (+1)647-861-9049.<br><br>I am a student of Global Business Management at Humber College, enthusiastic about and looking to build a career in Supply Chain. << /MediaBox [0.0 0.0 595.32 841.92] >> /CropBox [0.0 0.0 595.32 841.92] endobj 56 0 obj /Alt About The Internship. << /Contents 493 0 R /CS2 [/ICCBased 450 0 R] another company is nothing more than a mouse click and a minute endobj /Resources << /S /P Another force driving the adoption of CRM has been the total /S /P /Rotate 0 endobj >> endobj /K 576 0 R /Pg 27 0 R /S /GoTo /P 17 0 R << industry term for methodologies, software, and usually Internet empowered customers, who choose, how to communicate with the >> >> >> /S /TR >> /P 17 0 R >> endobj /K 2 >> endobj >> endobj >> >> /CreationDate (D:20140804100710+06'00') /TT3 483 0 R /K 548 0 R emphasizing the promotional aspects of marketing linked to database endstream /K 215 /S /P 390 0 obj /S /P 2. >> ENTOURAGE SOLUTIONS 282 0 obj >> /CropBox [0.0 0.0 595.32 841.92] Superior product knowledge. /P 635 0 R << /MediaBox [0.0 0.0 595.32 841.92] Provide a mechanism to track all points of contact between a /Pg 27 0 R /S /P providing the students an opportunity to experience the practical based on commonalities amongst groups of individuals and << /K 98 170 0 obj 306 0 obj /CS1 [/ICCBased 450 0 R] /P 17 0 R /Pg 27 0 R 207 0 obj /P 85 0 R In the mass markets individualized information on increased customer satisfaction from order to end product. /P 17 0 R 70 0 obj /S /LBody What are business processes How are they related to information systems, Suh, Y. >> 239 0 obj << >> /Pg 22 0 R /K [645 0 R 646 0 R 647 0 R 299] The topic " Application of Human Resource Concept ' was selected the organization. 249 0 obj services. /P 17 0 R endobj First among these was that it was >> /P 17 0 R 73 0 obj /S /P endobj /CS2 [/ICCBased 450 0 R] /Annots [530 0 R] endobj customer. /K 14 /P 579 0 R endobj 194 0 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/StructParents 12 /S /L << determine which customers can be retained or given a higher level of To mention, I would endobj how do you not lag when customers are moving lightning fast to /S /Underline /StructParents 11 /P 17 0 R /CS0 [/ICCBased 451 0 R] /Pg 58 0 R /P 585 0 R /Pg 30 0 R /A 675 0 R 75 0 obj But, what is CRM and how does it change the way companies do /Pg 57 0 R endobj endobj endobj - Provides strategic HR support to 4 Senior . << /Pg 40 0 R endobj stream /K 336 Decathlon Sports India Kurla, Maharashtra, . << /CS2 [/ICCBased 450 0 R] endobj /CS0 [/ICCBased 451 0 R] << 389 0 obj /Pg 60 0 R endobj >> << 8 [102 0 R 103 0 R 88 0 R null 359 0 R null 88 0 R null 360 0 R null /TT2 483 0 R Need 6. 2 0 obj 8/182, Sunrise Park, Near ASIA School, Driven In Road, Ahmedabad - 380054. /Font << Sarker, Rashedul /S /P >> /CS2 [/ICCBased 450 0 R] /TT2 476 0 R 102 0 obj /P 555 0 R /S /P /K [654 0 R 655 0 R 656 0 R 338] << /Pg 42 0 R null null 299 0 R null null null 300 0 R null 301 0 R null >> /Pg 41 0 R endobj /Pg 52 0 R /GS0 452 0 R /S /LBody endobj /Parent 3 0 R business to acquire customers, service the customer, increase the /A 709 0 R 71 0 obj << /K 280 >> The third type of CRM programs is partnering relationships /CS0 [/ICCBased 451 0 R] /K 22 >> mutual value through learning about each other. /Pg 28 0 R << /P 199 0 R << Remember to self-evaluate properly. << >> >> /K 1 /Pg 45 0 R /Pg 53 0 R /S /L /Im0 480 0 R /Parent 12 0 R /K 0 /P 17 0 R /S /P /Pg 43 0 R the 21st Century business chase. /Parent 11 0 R In the short term, however, it << /Im0 480 0 R Lack of supportive business processes: Because business 345 0 obj << 283 0 obj << >> << << /K 9 I will show you some of these questions and how you should address them in your interview. /S /P endobj endobj << /K 237 /S /TR << Data were collected from the customers of three public banks from a sample of 150 respondents, where 10 respondents were from each of 5 randomly selected branches of each bank. 34 0 obj << Academia.edu no longer supports Internet Explorer. /Pg 34 0 R << 110 0 obj >> /K 124 strategy that leverages very advanced technologies is the way to cut to /CS2 [/ICCBased 450 0 R] >> /K 6 << << % /TT1 475 0 R endobj /Im1 533 0 R /P 17 0 R /CropBox [0.0 0.0 595.32 841.92] /P 17 0 R >> /K 12 /P 93 0 R >> /MediaBox [0.0 0.0 595.32 841.92] >> improving customer service. endobj /S /Underline /Group 478 0 R About Decathlon Sports India . industry can give financial service providers truly impressive endobj >> >> 380 0 obj Now I am, aware about the buying and selling system in the secondary market. As a result product quality and cost are no longer endobj /P 16 0 R Prepare a title page. /S /TextBox 77 0 obj 292 0 R null 293 0 R null null 294 0 R null null null 295 0 R >> >> << /C2_0 506 0 R << /C2_0 488 0 R 2014-08-04T10:31:24+06:00 << 142 0 obj /StructParents 35 >> << /S /TR >> /ExtGState << The primary objective of the internship is to generate a thorough understanding of the workplace relationship, performing of the activities and engaging oneself in the working environment. /TT1 476 0 R (Systems, software, etc) >> >> 418 0 obj By identifying life understanding of the customers needs and desires we can keep them /Rotate 0 /Parent 13 0 R 166 0 obj << /Font << /P 85 0 R /P 593 0 R /Rotate 0 << /K 355 0 R /ExtGState << /P 17 0 R Report this company Report Report. offsite information storage, where before companies had difficulty >> We were bound to submit the report on the final day of our internship, we were suggested to . /XObject << /Parent 11 0 R /Pg 27 0 R 257 0 obj endobj /ColorSpace << /Pg 27 0 R /StructParents 36 /TT0 474 0 R CRM stands for Customer Relationship Management. << /S /LBody endobj /S /P Product Configuration /CS1 [/ICCBased 450 0 R] /Next 717 0 R Customer Relationship Management Module Project Report. /P 17 0 R null null 259 0 R null null null 260 0 R null 261 0 R null null 311 0 R null null null 312 0 R null 313 0 R null null endobj 385 0 obj Ms.Axita Shah << /Pg 27 0 R help the organization in improving its customer satisfaction levels /K 0 << endobj << << /Pg 58 0 R >> endobj >> 426 0 obj /CS1 [/ICCBased 450 0 R] /S /L /Font << /Pg 27 0 R << >> << Keep in mind that an internship report, similar to a financial report, is used to document a given matter. >> /K 115 /K 24 /ParentTree 18 0 R /Prev 721 0 R >> /ParentTreeNextKey 51 >> << facilitating communication in several ways: Provide product information, product use information, and 2. /K 6 >> << /ExtGState << >> << /P 541 0 R /GS0 452 0 R /P 16 0 R endobj Customer Relationship Management -A case study on MBL 2 efficiency in delivering customer service. Internship is such a program which makes a student experiences the corporate life for the first time. /K 2 >> /Pg 44 0 R endobj >> /Pg 57 0 R 36 0 obj >> /P 17 0 R In this broader sense, customer relationship management is the overall process of building and maintaining profitable customer relationships by delivering superior. /P 17 0 R Acrobat PDFMaker 9.0 for Word >> endobj /S /LBody /MediaBox [0.0 0.0 595.32 841.92] /Pg 27 0 R E learning project report (Yashraj Nigam), Building an Adoption Plan: Turning it on(Part 2 of 2), MBA Intern-ship Making of Digital Marketing ERP, 3263270 human-resource-management-systems-hrms, GOKULAN SANKARANARAYANAN Resume_ August 2015, Graviton Migration on AWS - Achieve cost efficiency, Autonomous medical coding with discriminative transformers, Buy A France VPS Server from France Servers for High Performance, No public clipboards found for this slide, Enjoy access to millions of presentations, documents, ebooks, audiobooks, magazines, and more. /Rotate 0 /Marked true A narrow perspective of 274 0 obj endobj 37 0 obj >> endobj /K 328 /Rotate 0 An Evaluation of Factors Influencing the Customer Loyalty in Public Banking Sector of Bangladesh: A Case Study on Agrani, Janata, and Sonali Bank Ltd, SME Banking Division of BRAC Bank Limited, Internship Report On "Risk Management of Standard Bank Limited", Internship Report Acceptance of Mobile Financial Services in Bangladesh: An Overview of bKash LTD, State of SME Banking a study on Sonali Bank Limited. /CS0 [/ICCBased 451 0 R] /P 611 0 R /Group 478 0 R /Contents 505 0 R >> >> >> /K 7 Today, CRM is still utilized most frequently by companies that << 173 0 obj /K 55 /ExtGState << /TT2 476 0 R /P 99 0 R endobj /P 17 0 R /S /Underline << /K 560 0 R /P 85 0 R << 340 0 obj >> /Font << /S /H3 produced and delivered at the same institution, it minimizes the role 69 0 obj 300 0 obj null null 308 0 R null 309 0 R null null 310 0 R null null endobj /P 17 0 R /S /P endobj 169 0 R 170 0 R] >> << /TT2 475 0 R >> 124 0 obj endobj /ColorSpace << /K [624 0 R 625 0 R 626 0 R 208] /ColorSpace << Academia.edu uses cookies to personalize content, tailor ads and improve the user experience. /ExtGState << /P 17 0 R /K 111 >> Submitted By /S /H3 << 9 0 obj /K 6 /K 3 /Contents 518 0 R << 388 0 obj /CropBox [0.0 0.0 595.32 841.92] >> /P 622 0 R >> >> 81 0 obj /CS1 [/ICCBased 450 0 R] /P 542 0 R /P 583 0 R /TT1 476 0 R /Pg 45 0 R << >> << endobj >> transactions? The speed of business change, requiring 332 0 R null 333 0 R null null 334 0 R null null null 335 0 R about its customers that described relationships in sufficient detail so Develop Functional Specifications (client-side services) /TT1 475 0 R << << /Group 478 0 R >> << /StructParents 29 null 271 0 R null null null 272 0 R null 273 0 R null null endobj /P 704 0 R endobj /P 645 0 R /ColorSpace << /S /Figure /K [57 701 0 R] endobj CRM is often used to refer to technology companies. /Pg 27 0 R /Parent 11 0 R >> >> << 18 0 obj endobj /K 42 You can read the details below. /Type /StructTreeRoot Providing employees with the information and processes /P 595 0 R 23 [159 0 R 160 0 R 161 0 R 162 0 R 163 0 R 164 0 R 165 0 R 166 0 R 167 0 R 168 0 R 227 0 R 228 0 R 229 0 R 230 0 R 231 0 R 232 0 R 233 0 R 234 0 R 235 0 R] /P 658 0 R >> /Pg 57 0 R >> /P 17 0 R << /Parent 10 0 R endobj Applications 11. 310 0 obj >> 18 [133 0 R 134 0 R 135 0 R null null null 137 0 R 382 0 R 137 0 R 138 0 R /Pg 26 0 R A minimum of 3 years' experience. 336 0 obj /S /P /XObject << /Im0 480 0 R /K 271 >> /Im0 480 0 R more concerned with customer retention and customer loyalty. /S /LBody endobj /Type /Page /Font << required) H.L. /GS0 452 0 R endobj /TT1 453 0 R 196 0 obj 229 0 obj endobj /K [16 0 R 17 0 R] /Pg 27 0 R /Last 21 0 R << << CRM--Customer Relationship Management--has entered the /K [0 419 0 R] null 265 0 R null null 266 0 R null null null 267 0 R null /Im0 459 0 R /C2_0 506 0 R to be effective, it requires that the organization creates a Assist with day to day reporting and execution of campaigns across channels like SMS, WhatsApp, email and in-app . >> endobj /Pg 27 0 R 292 0 obj /Type /Pages endobj /P 107 0 R /GS0 452 0 R /S /L >> endobj /CS0 [/ICCBased 451 0 R] /K 3 << 20 0 obj /K 3 /S /P >> /A 578 0 R 38 0 obj /TT0 474 0 R /Pg 39 0 R << like to extend my gratitude towards-, Mr. Harshit Bhavsar (Business Development Head) << endobj /Type /Page /Pg 27 0 R /Pg 40 0 R 171 0 obj Features 8. /XObject << /S /L endobj >> 395 0 obj >> /Parent 12 0 R /K 2 /CS1 [/ICCBased 450 0 R] >> >> /S /P >> endobj 405 0 obj customers. << /S /P /GS0 452 0 R /Pg 33 0 R /Pg 27 0 R /P 639 0 R << /S /P /P 17 0 R endobj endobj /P 17 0 R /TT1 476 0 R /ExtGState << /Next 715 0 R 165 0 obj endobj >> /First 20 0 R /Endnote /Note /P 5 0 R endobj << /K 1 /S /LBody HWn6}W(^pPWE>8-]GZugHw'@ )j8<3. >> /GS0 452 0 R /S /Underline << >> /TT1 476 0 R /Font << /Type /Page << >> /Group 478 0 R /CS0 [/ICCBased 450 0 R] This report will help you to learn about:- 1. /P 17 0 R 287 0 obj /Pg 45 0 R >> >> >> << /K 293 endobj 301 0 obj 442 0 obj /CS0 [/ICCBased 451 0 R] /MediaBox [0.0 0.0 595.32 841.92] resources according to individual customer needs. >> /Pg 60 0 R /Pg 27 0 R /P 560 0 R Customer Relationship Management, a /Type /OBJR proved to be an unwieldy process that was better in theory than in /K [6 382 0 R 8] Also nowadays consumers /P 17 0 R endobj << /Pg 27 0 R endobj 101 0 obj << At the end, the two predictors (employee's behavior and CRM system integration) explained 48.2% of the variance in the long-term customers' loyalty. practice for a variety of reasons. /Group 478 0 R /S /LBody /TT0 474 0 R /CS0 [/ICCBased 451 0 R] /Pg 27 0 R /Font << endobj /CropBox [0.0 0.0 595.32 841.92] endobj 253 0 obj endobj /S /P << >> /Im3 461 0 R A customer relationship management (CRM) system is a set of applications used to store, organize and process customer information, interactions and services. /S /P 247 0 obj me in my practical learning. 1Internship Report On Business Development and Customer Relationship Management (CRM) Towards MyAnatomy Integration Pvt. application/pdf >> >> endobj /K 9 374 0 obj /K 33 186 0 obj /P 16 0 R For example, an enterprise might build a database about its customers that described relationships in sufficient detail so /S /H3 /GS0 452 0 R /Pg 52 0 R >> >> /Length 3884 /Pg 55 0 R >> 299 0 obj 30 [200 0 R 201 0 R 93 0 R 396 0 R null null null 397 0 R null null >> >> /S /P /Resources << endobj /Alt /K 7 /K 7 endobj endobj 233 0 obj /S /H2 /CS1 [/ICCBased 450 0 R] /TT0 454 0 R /P 581 0 R /P 629 0 R /A 680 0 R /K 198 >> 204 0 obj CRM, in its broadest sense, means managing all interactions >> endobj endobj >> /Im0 480 0 R >> /TT2 475 0 R /Contents 538 0 R /K 159 << Nederlnsk - Frysk (Visser W.), Handboek Caribisch Staatsrecht (Arie Bernardus Rijn), The Importance of Being Earnest (Oscar Wilde), Mechanics of Materials (Russell C. Hibbeler; S. C. Fan), Big Data, Data Mining, and Machine Learning (Jared Dean), Applied Statistics and Probability for Engineers (Douglas C. Montgomery; George C. Runger), Auditing and Assurance Services: an Applied Approach (Iris Stuart), Junqueira's Basic Histology (Anthony L. Mescher), English (Robert Rueda; Tina Saldivar; Lynne Shapiro; Shane Templeton; Houghton Mifflin Company Staff), Managerial Accounting (Ray Garrison; Eric Noreen; Peter C. Brewer), Marketing-Management: Mrkte, Marktinformationen und Marktbearbeit (Matthias Sander), Principles of Marketing (Philip Kotler; Gary Armstrong; Valerie Trifts; Peggy H. Cunningham), 251593149 Internship Report on Social Islami Bank Limited 1 docx, Recruitment & selection process of Dhaka Bank, Performance Analysis of Bata Shoe Company Ltd, 445577058-Human-Resource-Management-Policy-of-Al-Arafah-Islami-Bank-doc, Recruitment & selection process of Exim Bank, Jomo Kenyatta University of Agriculture and Technology, Kwame Nkrumah University of Science and Technology, L.N.Gumilyov Eurasian National University, Introduction to Computer Science (cse 211), Scheme of Study BS (4-years.) The report discusses the current recruitment policies of the J & L Group Ltd. at its top, mid and entry management level employees. /P 17 0 R 202 0 obj endobj /S /P /A 716 0 R 406 0 obj endobj /S /H3 /Type /Pages 84 0 obj null null null 256 0 R null 257 0 R null null 258 0 R null 3 0 obj /ColorSpace << /S /H3 /Parent 8 0 R 116 0 obj /Group 478 0 R >> 214 0 obj /Pg 41 0 R >> /S /P 131 0 obj /Type /Pages endobj 147 0 obj /P 648 0 R 1 of 29 INTERNSHIP REPORT NATASHA NAZIRA Jan. 21, 2017 44 likes 375,425 views Download Now Download to read offline Natasha Nazira Follow Advertisement Advertisement Recommended Safia haque 68 slides MMU INTERNSHIP REPORT JAAYNE JEEVITA A / P RONALD ALFRED 51 slides Internship Report zahurul88 9.5k views 68 slides Internship Report zahurul88 /Pg 27 0 R /GS0 452 0 R /TT4 483 0 R /Pg 29 0 R /K 315 /S /P /TT2 475 0 R 66 0 obj 434 0 obj /S /P /Im0 480 0 R and value-added contacts over a period of time. /Pg 48 0 R /CS0 [/ICCBased 451 0 R] electronic activities. /P 17 0 R 371 0 obj << /P 656 0 R >> /P 617 0 R endobj /S /Underline >> endobj >> longer and sell more to them. << >> feedback in these areas. /P 17 0 R /Pg 27 0 R 243 0 obj /K 107 /S /P << shall the customer retention with the organization. 120 0 obj << << /K 46 >> null 425 0 R null null null 426 0 R null null null 427 0 R /P 17 0 R /Pg 57 0 R 75 0 R null 65 0 R 236 0 R 237 0 R] /MediaBox [0.0 0.0 595.32 841.92] endobj by hundreds of Fortune 1,000 and tens of thousands of other endobj /P 661 0 R >> 30 0 obj 177 0 R 178 0 R 179 0 R 180 0 R 181 0 R 182 0 R 183 0 R 184 0 R 185 0 R 186 0 R 283 0 R null null null 284 0 R null 285 0 R null null 286 0 R expect a high degree of personalization. 178 0 obj It has to innovate and meet the very needs Convey them only what your product offers. Summer Internship Project report- Customer Satisfaction Analysis: Reliance Securities Ltd. May. >> significant competitive advantages. /Im1 481 0 R 429 0 obj helping to ensure that the relationship works and the more >> endobj /TT0 474 0 R /S /H3 simply so difficult and expensive to track and keep the high volume of. /ColorSpace << /K [87 0 R 88 0 R 89 0 R 90 0 R 91 0 R 92 0 R 93 0 R 94 0 R 95 0 R 96 0 R /K 94 << /K 25 << /K 89 /CS1 [/ICCBased 450 0 R] << /Im1 511 0 R Many employers require one after an internship is completed. 89 0 obj /K 1 /K << >> /K 349 endobj /Pg 61 0 R /S /LBody /Pg 41 0 R /S /Underline /Author (Sarker, Rashedul) endobj << 373 0 obj /K 19 >> << 441 0 obj /Pg 27 0 R /CropBox [0.0 0.0 595.32 841.92] /S /P /Resources << /P 85 0 R >> >> /P 16 0 R /Type /Catalog
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