Lost or stolen. If we are unable to contact you we will treat the order as cancelled. Update 2/28 - Kate, I already received a response earlier today from your 'resolutions' team and they refused to refund for the 2nd dress. She contacted the customer service email on 10/6 and received no response; tried again on 10/10 with no response. - Check in with your local post office, as packages are often held there for pick up. Calls to these numbers are free for Sky Talk customers, but for Eir customers' calls can cost up to 5.3 Cents per minute, plus a 9.7 Cent connection fee. My item did not arrive in the alotted time it was supposed to with NO communication from the company. The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Sky Support Email. I was SHOCKED as the price of this dress after I received it. Here are 8 tips for writing great reviews. Lucky in the Sky has good web ratings overall. It was not the representatives fault, so she did great, but the company should do better in alerting guests. Thanks for your feedback. Please let us know if we can help any further. I reached out to customer service numerous times and have not had a response. I would never hesitate to order again given this fabulous experience I just had, Casandra M was extremely helpful and quick! The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and www.lucyinthesky.com. | Read 5,961-5,980 Reviews out of 6,593 Excellent Customer Service, Quality Name Brands. I NEED TO CHANGE MY ADDRESS OR CANCEL MY ORDER, HOW DO I DO THIS? You can see an estimated delivery time for each style by going to the specific product page and selecting your size, and in your Order History on the My Account page and/or in your email confirmation. If your order is older than 14 days, you will see an option under your Order History in the My Account tab to cancel your order. I NEED TO CHANGE MY ADDRESS OR CANCEL MY ORDER, HOW DO I DO THIS? The dresses were way too short - they barely covered my butt. In order to contract with www.lucyinthesky.com, you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Super fast and helpful; won't hesitate to order from the site/company again! 5726 Solutions. I have been waiting for almost three weeks and still haven't got my money back. We're sorry to hear about the sequin issues on the dress. What Is Lucy in the Sky? Shop now at www.lucyinthesky.com, To find more information about reviews and trust on Sitejabber.com please visit. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. They're all photographed wearing size Small. Since Sky contact numbers change every time you look at the Sky help pages, you can call the general Sky customer service number 0333 7591 018 which is open Monday to Sunday from 8.30am to 11.30pm. Free Returns for United States Customers. Hi Sonam, Thanks for your feedback. In the case of any change-of-mind or sizing issues, we offer store credit. Please email us at resolution@lucyinthesky.email so we can look into this for you. Please email us at resolution@lucyinthesky.email if anything else. Normally, I don't like ordering online because of how hard it is to return stuff but this was super easy! Hi Kim, Hi! You can email us at resolution@lucyinthesky.email! Our business hours are 8am to 4:30pm Pacific Time, Monday to Friday, excluding U.S Public Holidays. We'd love to make sure we make this right and find a resolution. 172 reviews #3 of 27 Restaurants in York $$ - $$$ American Bar Pub. Be careful of ordering something for a particular occasion. I will never buy from them and also inform all of my daughters friends at school to not buy from their site. It goes against our guidelines to offer incentives for reviews. But, things are not as they seem on the surface and Gene and his two buddies discover her story is a sham. We're so sorry to hear about the order. I would never recommend purchasing from this company unless you don't care if you ever get the item. Were almost out of time and do not have a back up plan. Number one rule--- if they don't have a number to call, do not give them any money whatsoever. Thanks for your feedback. The prices they charge is not right. These used to work but not sure if they are still valid numbers. United States orders are shipped with USPS and International orders are shipped with FedEx; express orders are shipped with FedEx, Monday to Friday. Hi Melissa, Depending at which stage your order is at, we may be able to adjust it accordingly. This site promises to ship an item by a certain date. You can only email and live chat with them. If you have any other questions, feel free to reach out to us at resolution@lucyinthesky.email:) We're so sorry to hear that you had issues with your order. We're having delays in our customer service trying to get to each email, we would love to assist you with your order. If you need help with returning we do have our returns in our FAQ. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. For more specific information or any delivery concerns for any U.S Orders, you can reach USPS Customer Service below: Email: https://www.fedex.com/en-us/customer-support.html. Unless expressly stated to the contrary to the fullest extent permitted by law, Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with, You agree to indemnify, defend and hold harmless, The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and. Do you agree with Lucy in the Sky's 4-star rating? Yes, it says so on the website -- READ THE FINE PRINT. As soon as you place the order, it is processing on our end. It is a no for me. This may prevent you from taking full advantage of the website. CASANDRA M. was extremely helpful in seconds. Lucy never replied to me or PayPal. LUCY IN THE SKY Help Centre. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. , over 6 weeks. My daughter had 10 other friends that never received dresses for homecoming eitherorder months in advance.the one friend that did receive dress it looked nothing like pictures and was completely see thru and had a hole in side stitching. DO NOT BUY FROM THEM. - Kate, Hi Gosset! I was horrified. Do you agree with Lucy in the Sky's 4-star rating? By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. 5) In 1974, this cover of "Lucy in the Sky with Diamonds" was a #1 hit for Elton John. I am doubtful now the dress will come in time (or ever) for my event. No! Please email us at resolution@lucyinthesky.email if anything else. Lucy In The Sky Login. We are not doing wholesale at this time. Our Website is not intended for use by children under the age of 14, and we will not knowingly collect any information from any person below the age of 14. They have horrible customer service and cannot call because it's a bogus phone number. We want to make sure that this refund goes through immediately. Products used:We havent received the products, Hi Jessica! It fits exactly to measurements specified in the skirt section for sure! All prices advertised are subject to such changes. If you had a faulty style/quality issue- you just need to send us a photo of the issue and we can find a resolution. They offer advanced store credit on returns and after chatting a live agent and giving the order number, they found I'd already shipped it and immediately sent my store credit code to my email. If you choose to cancel your order and you have already paid for the goods, you will receive a store credit for the same value if it is within our shipping policy as outlined on our website; or with the option of either store credit or original payment refund, in the case of any shipping errors or similar situations. Our privacy policy, which sets out how we will use your information. I know it's still only Nov. 15 but I do not think this dress is coming. To name a few, the wrong item was delivered, the package took over a month to be shipped, and customer service was unprofessional and slow. Please email us at resolution@lucyinthesky.email so we can assist you further. Really bad. AfterPay is a payment platform which gives you the choice to pay for your purchases via 4 simple interest-free installments, with 25% of your order total paid immediately, and the remaining amount paidevery 2 weeks, over 6 weeks. All orders are charged in USD - our website may show you the estimated equivalent amount in your local currency (this can be changed under 'My Account' of the website. Contact Us. Return policy is awful and as slow. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. I loved 1/2 dresses I bought. Unfortunately many people fall for their intentionally obtuse return policy, but from someone who had a valid return, it took over a month to get my refund returned to my credit card, and I only received it then because I reached out to support multiple times. Also no updates on arrival or even if I will ever get it. Thanks for your feedback. I ordered a skirt set and I checked out their sizing guide which matched everything aside from hip sizing (the circumstance around the largest part of your booty). Number of comments: 0 We do not do direct exchanges, but you can use the store credit you will receive to reorder a style in a preferred color/size. The dress did not fit correctly and they will only give you credit no refund. The standard length of our dresses measure approximately 31 inches for size small, measuring from the top of your shoulder. Service 527 This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. 1200 Wall Street, Floor 2 . Please email us at resolution@lucyinthesky.email for further assistance. I will absolutely be reordering a new size and be a returning customer! Then, the item never ships. WHY DIDN'T I RECEIVE AN ORDER CONFIRMATION? Store credit only. We're sorry to hear about the order being delayed. Find top links about Lucy In The Sky Login along with social links, FAQs, and more. Our customer support team is available Monday through Thursday 8 am to 4 pm and Friday 8 am to 3p pm EST (Excluding all federally recognized US holidays). Lucy has a story. United States. As soon as I opened the bag thousands of sequins poured out and the dress felt like thin sandpaper. -Kate. Write to us at: Customer Service, Lucy in the Sky, Inc. 1200 Wall Street, Floor 2, Los Angeles, CA, 90014. This consists of doing coursework over 15 months. I am so disappointed and will NEVER ORDER AGAIN! This page was last edited on 12 October 2022, at 14:56 (UTC). Sky's customer service number. Please let us know if we can help any further. We are based in Los Angeles, California, but at this time, we are online only and do not have a public location. My daughter ordered a dress on 9/11; it was supposed to arrive on 10/5. Ordered 4 dresses in August 2022 for several events (totaling over $300). . I was never updated or contacted. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. If anything else you can email us at resolution@lucyinthesky.email-Kate. Do the dresses come within two weeks and is it worth the money? Is Tata Sky service free? Alternatively, you can attempt to place the order with a different card or try again later. WILL I BE CHARGE CUSTOMS FEES OR TAXES WHEN I RECEIVE MY ORDER? As of 10/10 it hasn't even shipped, although they charged my credit card immediately. We ordered a dress on 9/6. If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. You must not misuse this Website. Either you embrace "diaper astronaut love triangle" or you don't . We're sorry to hear about your issues with our return policy. They charge so much and the quality is so bad. BROADBAND. Meanwhile, the brand is posting on social media like everything is peachy and deleting negative comments. 2023 Trustpilot, Inc. All rights reserved. We encourage you to review those policies when you visit those sites. -Kate. Phone Email. Shipping is free worldwide over US$75 and US$4.90 under US$75 for United States Orders, and US$6.90 for International Orders. Thanks for your feedback. If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions. We also ensure all reviews are published without moderation.
Ge Dishwasher H20 Error Code,
Happy Birthday Animated Gif With Music,
Equalizer 2 What Does He Say In Turkish,
Lynn Shooting Today,
Articles L