Posted on April 16, 2023
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0 Ticketek Agencies do not accept telephone enquiries. Our customer service page also includes refunds and exchange policies, instructions for printing tickets at home and an up-to-date list of any cancelled and rescheduled events. Change My Location Contact Us . Ticketek contact info: Phone number: +61 292664251 Website: www.ticketek.com.au What does Ticketek do? Many online companies are not interested in customer service, just selling as much as possible with as few overheads as possible, so customer service is deemed expendable. A spokesperson from Ticketek said a small number of app users were affected by the issue, which prevented users from accessing the barcode. Went in person to the Adel Entertainment Ctr and got sorted with the best tickets in 2 minutes flat. About Ticketek; Contact Us; Frequently Asked Questions; Gift Vouchers; Corporate and Media Inquiries; Ticketekis the only authorised ticket seller for live events held at First State Super Theatre and Darling Harbour Theatre. There were thousands of people lining up [at the Ticketek office]. Presented by: Metropolis Touring . Qudos Bank Arena, Sydney Olympic Park, NSW. Copyright 2022 ICC Sydney all rights reserved. Booking procedures, policies and information related to accessible bookings is available within our help pagehere. [The app showed] the order number, customer ID and seating information but the thing that didnt come up was the barcode, James said. email address, billing address/delivery address, credit card number or any other details provided to Ticketek. The largest attendance recorded for a single-day event at the MCG was the Billy Graham Crusade, hosted by the prominent evangelical preacher, which attracted 130,000 people in 1959. Refund & Payment Enquiry For refund requests, refundable ticket enquiries or enquiries regarding Ticketek charges need to be submitted via the refund and or payment enquiry web form. It would just continue to load and then time out.. The Subway Socceroos will return home to Australia for the first time since their history-making feats at the - Generally they are listed in the top four searches on the internet above the official ticketing agent and more recently on fake Facebook Event Pages which redirect you to unauthorised Reseller sites. / April 6, 2018, Here are the best ways to contact Ticketmasters customer service team online. If you exceed the ticket limit, Ticketek may at its discretion cancel any or all of your ticket orders and tickets without notice. Sheeran trumped record-holder Eminem, who performed in front of 80,708 fans at the stadium as part of his Rapture world tour in 2019. Their customer service to follow up and right the problems is poor. If you have selected EzyTicket as your ticket delivery option, your ticket will be emailed to you as a PDF file for you to print at your own convenience. australia247 is not responsible for content on external web sites. A small number of Ticketek App users, who had valid tickets, were unable to retrieve their entry barcode until the issue was resolved. Find tickets. b) Ticketek is particularly concerned about how our business is impacted by this issue, given our volume of ticket transactions for events held in NSW. Other large concerts at the MCG included Sound Relief (80,518 in 2009), Billy Joel (76,339 in 2022), and Guns N Roses (73,756 in 2017). A Reserve. > How do I contact Ticketek? It is recommended that you allow all cookies. The practice of buying and reselling tickets for profit. Contact. Meet and Greet after the show 15/04/2023 to 15/04/2023. The announcement of P!NK's Summer Carnival tour of Australia coincides with the release of her highly anticipated new album, " TRUSTFALL ". Please ensure you include the Event Name, Venue, Date and Time along with your contact details. Ed Sheeran performs at the MCG on Thursday night. Ticketek Australia has offices in Sydney, Melbourne, Adelaide, Brisbane, Canberra, the Gold Coast and Perth. This has always existed but in the digital era, the scale of scalping has increased substantially. This is an all ages show. If you have an issue with tickets purchased through an unofficial agency please return to the point of purchase. Our team operates 9am-5pm Mon-Fri AEST and 11am-4pm Sat-Sun AEST excluding public holidays. ** Excluding student cards from institutions based outside of Australia. Discover New Events. In fact, it is an integral part of Ticketek's mobile and website operations. Venue Box Office staff are only able to assist with ticketing issues for those who purchased through Ticketek. The phone number for Ticketek is 13 28 49. There are various unauthorised resale sites that provide sales platforms for individuals to resell event tickets anonymously at inflated prices. Its super easy, straightforward and hassle-free. Please note: All translations are supplied by Google. Sydney, Australia. Tszyu, 28, will attempt to win his maiden world title on home soil in his first fight back in his native Australia since November 2021. Check our Frequently Asked Questions below. Is this your business? How can we help you? New South Wales / Australian Capital Territory, Wesley Orbison Presents A Salute To Roy Orbison, Monthly e-Newsletters to keep you up to date, Exclusive email invitations and special offers. Ticketek Australia; Contact Contact-How do I contact Ticketek? Get your official tickets from Ticketek search close; Your session expires at: 11:50AM AEST. I will be patient and wait to be answered as I want my refund and definitely don't want to have to navigate that awful phone system again. It is recommended that you allow all cookies. Live Chat with one of Ticketek's agents via their website. Rich events in association with your Melbourne MAMA. Professional scalpers: An operator who uses sophisticated technology to harvest tickets from the official ticketing agents the minute tickets go on-sale. Version 5.22 B82 R0 Got a question? Rod Laver Arena, Melbourne, VIC. This service is subject to our terms of use. The phone system where you have to repeat things and listen to interminable messages is horrendous. Simply save your Mobile Ticket to your device, and turn up the brightness whenpresenting the ticket to our team members who will assist in scanning upon entry. Patrons holding one of the following cards are eligible to purchase a ticket at the concession rate: * Note: Cardholders only (not their dependants listed on the card) are entitled to the concession price for a ticket. Shopping centres and malls with Ticketek in Australia Westfield Knox Victoria, Wantirna South, GPS: -37.86927, 145.24004 | phone: 03 9814 5000 | stores: 256 Westfield Warringah Mall New South Wales, Brookvale, GPS: -33.767718, 151.265968 | phone: 02 9905 0633 | stores: 334 Westfield Fountain Gate We want to make sure your query is dealt with as quickly and efficiently as possible, and we know our phone lines can get extremely busy, so weve put together a short guide on how to best contact us online with your next question. Wallet App - If you're using an iPhone, you can also save your ticket into a wallet app such as Passbook. Buy your tickets ONLY from an authorised seller. Scalpers rob tickets from real fans denying them the chance to purchase at face value, then resell them at inflated prices several times over the face value on these unauthorised resale sites. Consider your travel options, plan ahead and allow extra travel time. TicketsNow Headquarters. Ticketek Australia: 54 questions on Australia's largest opinion site ProductReview.com.au. He is also the only fighter to have defeated Tszyu's previously-planned opponent in current undisputed champion Jermell Charlo . **Persons who exceed the published ticket limits may have any or all of their orders and tickets cancelled without . The Companion Card promotes the rights of people with a disability who require a companion to fair ticketing at events and venues. James joined the line for the office, but as the start time for the concert edged closer, she tried her luck at another gate. With over 35 years experience ticketing the biggest live events and venues in Australia, Ticketek is the leading ticketing partner to the sports and live entertainment industry and operates. Ticketek has a dedicated disability telephone line where you can book up to 2 tickets in the Special Needs Area. Our dedicatedhelp pageis packed with the latest event and ticket info. This website is now storing only essential cookies on your computer. You can also email your Accessible Seating request to accessibletickets@ticketmaster.com.au. Although ICC Sydney is not officially affiliated with the Companion Card program, we do have an arrangement with majority of our hirers and can approach them on a show by show basis to obtain permission to offer a complimentary ticket for Companion Card holders. A photocopy of the transaction history or copy of the receipt will not be accepted. To optimise your experience, we suggest you use Google Chrome web Ticketek on Friday apologised to fans, many of whom were forced to queue outside the ticket giants MCG office to get their entry passes printed before the record-breaking Ed Sheeran concert on Thursday. Home / Music / How to contact Ticketmaster Australia customer service, How to contact Ticketmaster Australia customer service. Hong Kong, Australia and New Zealand site for sports and entertainment ticketing online. Should it be that you need a replacement ticket due to loss or damage, contact Ticketek via email with the relevant details. Tickets for the concert were only able to be accessed via the ticketing giants app. Everyone is better when theyre connected, and Registered trademark and trademark of Thryv Australia Pty Ltd. Ticketekis the only authorised ticket seller for entertainment events held at ICC Sydney Theatre and Darling Harbour Theatre. A responsible adult is defined as an adult who is: a parent or guardian of the minor, the minors spouse or de facto partner, standing in as the parent of the minor. Ticketek Australia has offices in Sydney, Melbourne, Adelaide, Brisbane, Canberra, the Gold Coast and Perth. A valid form of ID is required for patrons aged 18 and over to access Sydney Coliseum Theatre, West HQ. That show of Sheerans Mathematics Tour has broken records for the most number of tickets sold for an Australian concert at 107,000 attendees. Ticketek Australia is a Retail, Entertainment, and Movies, Music and Entertainment company located in Sydney, New South Wales with $280.00 Million in revenue and 234 employees. Fill out the booking form or call the Ticketek Groups team on 1300 364 001 to make your booking! A pre-sale is an opportunity to secure tickets prior to the public, not a preferential seating service. Sydney, NSW: Sun 14 May 2023 Rod Laver Arena, Melbourne, VIC . You can reach out to Ticketmaster's customer service team on Facebook ( @TicketmasterAU) and Twitter ( @Ticketmaster_AU ). Ticketek Agencies do not accept telephone enquiries. Failure to do so might incur a reprinting fee. Ticketek Customer Service Contact Details. Selling for $175 (Purchased for $213.80). If you attend the Event with a ticket purchased via an unauthorised seller such as Ticketmaster Resale, Viagogo, Tickets, eBay, Gumtree, Tickets Australia, Ticket Merchant, Ticket Blaster, TicketBis, Queenoftickets or any other unauthorised re-sellers, you may be refused entry to the Event.